Grievance redressal

Grievance Officer

Name

To be appointed before launch

Email

grievance@secondhandlistings.in

Address

To be added before launch

For a listing that looks like a scam

The fastest route is Report this listing on the listing's page. Moderators review every report.

How to raise a grievance

Email the Grievance Officer and include:

• your name and the email address of your Second Hand Listings account;
• links to the listings, profiles or chats involved;
• what happened and what you'd like us to do;
• any screenshots or documents that help.

What happens next

• We acknowledge your complaint within 24 hours.
• We resolve it within 15 days, and tell you what we decided and why.
• Complaints about content that exposes someone's private areas, shows them in a sexual act or impersonates them are acted on within 24 hours.

For personal data complaints, if you're not satisfied with our response you can approach the Data Protection Board of India. For fraud, you can also report at cybercrime.gov.in or call 1930. See also our Privacy policy and Terms of use.